Shipping policy
Shipping Policy
Thank you for shopping with Virelia Positive.
We are committed to providing a smooth and reliable shipping experience for all customers.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times:
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United States: 5–10 business days
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Canada: 6–12 business days
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United Kingdom: 5–10 business days
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Europe: 5–10 business days
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Australia & New Zealand: 6–12 business days
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Rest of the World: 7–15 business days
Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or high shipping volumes.
Shipping Costs
We offer free standard shipping on all orders.
Additional expedited shipping options may be available at checkout depending on your location.
Tracking Information
All orders include tracking information.
Tracking details are typically updated within a few business days after shipment.
Delays
While we strive to deliver orders within the estimated timeframe, Virelia Positive is not responsible for delays caused by shipping carriers, customs clearance, incorrect shipping information, or circumstances beyond our control.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for packages shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is lost in transit or marked as delivered but not received, please contact our support team and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact us at: